Does anyone have a helpful suggestion? Trouble Noob Whisperer Moderator. Joined Nov 19, Messages 11, Reaction score 1, Which email client are you using?
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Thanks for offering help. My email account with Hotmail was automatically transferred from Windows 7 to Windows That is about the sum total of what I know! I have not had previous problems with the downloading of attachments apart from where I might not have had a program that can read an attachment. Selwyn Lewis said: The attachment icon is in place. Thanks for the suggestion. I have tried it but when I right click the message 'download. When I click on it the message 'download failed' appears again.
You are correct I am using the mail app in Widows 10 to access Hotmail. It is a big improvement on other versions I have used before. Thanks again and look forward to your response.
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Sorry, I'm not a heavy user of the new Mail App, but in my testing I discover that When I actually double click the email message in my inbox that has an attachment to open the actual email rather than view in in preview pane and then right click the attachment included in the email I get these two options as depicted in the image below. I do not see or get an option to download.
Trouble said: View attachment Have you checked the Store App to see if you have any App updates pending They should automatically download but it might be worth investigating. Thanks once again for your efforts to sort out my problem. Unfortunately your observations do not coincide with mine. When I open the mail app. If I right click on the body of the email I get two further options appearing, mark as unread and move.
On the right hand side of the screen appears the opened email which shows the icon for an attachment with the wording download failed. I have tried right and left clicks on the icon and after a brief pause the same message appears. I have checked to see if any updates are pending, but there was nothing there.
I look forward to receiving another email with an attachment to see if the download fails again. Joined Nov 19, Messages 4, Reaction score The fault maybe at the source - Hotmail. Go direct, it is now Outlook. Go to filters and reporting Go down to Block content from unknown senders Click the first item Show.. See if that loosens it up. Thanks once again for your help. It resulted in the same 'not downloaded' message appearing. So there is a problem there somewhere.
cannot download or view attachments to emails in outlook email (outlook.live.com)
I tried your suggestions but did not get filters and reporting appearing on the screen. However, you have at least helped with your suggestion because I was able to access my emails AND to open and print several attachments. So they are still there and nothing has been lost, yet! Hello Dave, It has gone quiet but I have still continued with my attempts to remedy the problem, but with no success. I DID eventually find the route you suggested, filters and reporting and the first item was already checked. If search is not working for Exchange accounts, delete the OST files which will cause a re-sync and re-index of the account:.
OST files are typically stored at C: Locate the correct email address, click on the name, and click Open File Location. Before you can delete the OST file, you need to close Outlook so the process will release the file. Another workaround is to Create a new Outlook profile , and add your accounts to the new profile. We recommend keeping the old profile until you know you have moved over any local data or PST files.
Outlook known issues in the December 2018 updates
Until you can install the Windows Update fix release, you can set a registry key that will cause Outlook to stop using the local Windows Search service. When this registry key is set, Outlook will use its own built-in search engine. The built-in search will display the message below to indicate it is not using the Windows Search service. The following steps show you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Please make sure that you follow these steps carefully.
Outlook known issues in the June 2017 security updates
For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see this article. Locate and then click the following subkey in the registry: Right-click PreventIndexingOutlook, and then click Modify. The set of folders cannot be opened. MAPI was unable to load the information service C: Be sure the service is correctly installed and configured.
If you're using Outlook , Outlook or Outlook , uninstall and re-install iCloud to resolve this issue. For more information, see this page. This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. Microsoft does not recommend this workaround but is providing this information so that you can choose to implement this workaround at your own discretion.
Use this workaround at your own risk. If you have trusted applications that depend on being loaded in this manner, you can re-enable those applications by setting the following registry key:. Value 0 default: Block loading of unregistered MAPI services. This is the recommended setting to avoid unexpected execution of unknown code. In the Value data box, type 1 to enable the registry entry, and then click OK. This can allow arbitrary code execution to occur. When you print a specific iframe or frame in a web page, the print output may be blank, or text is printed that resembles the following:.
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A frame is a part of a web page or browser window that displays content independent of its container. A frame can load content independently. For Internet Explorer 9 and 10, please see this article to install the updates: A blank page or "" error prints when you try to print a frame.
Windows 7 - June 27, update. Windows 10 Version - June 27, update. ClickRun installations are not affected. The Office App add-in may show an Operation Failed error or seem to not respond to button presses or other UI choices. For more information about when builds are available for their respective channels, go to Version and build numbers of update channel releases. We love reading your suggestions on new features and feedback about how you use our products! Share your thoughts on the Outlook UserVoice site.
Fixes or workarounds for recent issues in Outlook for Windows Resolve Outlook for Windows issues with automated troubleshooting tools Reconnect Outlook or Outlook to Outlook. Issue 1: Error when opening an attachment in an email, contact, or task formatted as Rich Text [Fixed]. July 27, This issue affects Outlook and Outlook When you open an attachment in an email, contact, or task formatted as Rich Text you get the following error: You may also see: Fixed Install the updates below to fix the issue for Outlook and Outlook July 27, Update for Outlook July 27, Workaround Forward the email to yourself and then open the attachments from the forwarded email.
Save the attachments to your computer, using one of the following methods, then open them from the saved location: Drag and drop the attachments to your desktop. Copy and paste the attachment to your computer. Issue 2: Opening Mail Attachment warning when opening an attachment that includes consecutive periods For Outlook , Outlook , Outlook and Outlook , install the updates below to fix the issue: July 27, Workaround If you get the Opening Mail Attachment warning, and you're sure the attachment was sent from a trusted source, proceed to Open or Save the attachment.
Windows 10 Mail App
Issue 3: Issue 4: VBScript does not run or you receive malicious code warning when using a custom form for Outlook [Fixed]. Sep 17, Note: Issue 5: And you'll see this Event Log warning: Below are the relevant KB updates for each version: Windows 7 - July 11, update Windows 8. When accessing Calendar, Contacts, or Tasks, you get the following error: For Outlook , use the workaround below: Issue 7: When printing a specific iframe or frame in a web page, the print output may be blank, or text is printed with a [FIXED].
When you print a specific iframe or frame in a web page, the print output may be blank, or text is printed that resembles the following: Issue 8: Some Web-based Outlook add-ins don't work when using on premise Microsoft Exchange Investigating We're investigating the issue and will update this page when a fix is available. Issue 9: Crash details:
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